Original review:
I have switched over to all Firestone/Bridgestone tires and am happy with that decision as well. They last longer than the Cooper tires I had been buying for years.
Excellent service. I wanted new all-season tires for my car. They only had two, and said they could get the other two for me by the next day. I brought my car in at 4:30 that next day, and they stayed late to finish the installation. My only problem is that they tried selling me a new battery even though I don't need one.
A little pricey, but they did a good job and fixed what I needed very quickly.
Update 11/2017:
I have been bringing my vehicle to the Utica NY Firestone for about 2 years. Their recommendations for repairs are always accurate and I don't feel pressured into buying something unneeded. As a single mom, it's hard to trust someone in a male-led industry like auto repair, but I feel confident in my choice at this location. If a repair recommendation is made, and money is tight, I can ask "is this a safety concern or can it wait?". They have always been honest and upfront with me, and explained the pros and cons of immediate repair vs waiting a few weeks or even months. It makes the repair decisions easier to make when you know what you're up against.
I highly recommend them.
Mark and Armin always go above and beyond to make sure that my vehicle is repaired correctly and in a timely fashion. Garry, SherJan and Austin are always polite and work hard to get my vehicle repaired and me back on the road safely. I'm so thankful to have a repair facility that I can trust with my vehicle and not try to sell me repairs I don't need (like other places) because I'm a woman and don't know everything about cars.
Overrated and over priced. Never again will i refer another person to this place. Charging an arm & leg to replace something that took them little to no time.. They'll say anything to make a quick buck. Nearly 300$ later... People pls be cautious do your reseach and shop around.. HIGHLY UNSATISFIED!!
Always honest and reliable!
The employees are accommodating, even going so far as to put a movie in for my son to watch (instead of day-time TV) while we waited for a repair to be done.
Firestone Complete Auto Care is a US Car Repair based in Utica, New York. Firestone Complete Auto Care is located at 273 Genesee St, Utica, NY 13501, USA.
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